Topic 1: Service Management
Artificial Intelligence in Service Management
Service Innovation and Design
The digital transformation of the service industry
Sustainable Service Management
Human centered service design
Service quality and customer satisfaction
Data driven management
Cloud based service delivery
Servitization of manufacturing
Crisis management in the service sector
E-commerce and Online Services
E-Government
Customer Relationship Management (CRM)
Robots and Automation Applications in the Service Field
Service Supply Chain Management
Employee experience and engagement enhancement
Service Operations Management
Omnichannel service delivery
Social media applications in service management
Moral and Inclusive Service Practice
Knowledge Management in Services
The Application of Blockchain in Service Management
The gig economy and on-demand services
Experience Economy
Virtual Reality (VR) and Augmented Reality (AR) Applications in the Service Sector
Network Security in Service Management
Topic 2: Innovation and Entrepreneurship
Innovation ability
Innovative methods
Regional and cluster innovation
Green Innovation and Sustainable Development
Innovation Wave and Future Trends
The impact of globalization on innovation management
Service Innovation
The impact of innovative education
New Enterprise Creation
Entrepreneurial Strategy and Business Model
Small and medium-sized enterprise entrepreneurship
Organizational growth
Technology venture
Intellectual Property and License Management
Family entrepreneurship and corporate entrepreneurship
International entrepreneurship
Entrepreneurial environment and policies
Entrepreneurial capital and venture capital
The moral hazard of entrepreneurship
Gender differences in the field of entrepreneurship